Refund Policy
Our commitment to transparency, security, and compliant technology solutions.
At Techvilla, we prioritize transparency and client satisfaction. Our refund policy for all digital and networking services is as follows:
1. Deposits
The initial 50% deposit is non-refundable 7 days after project commencement, as resources and development time have already been allocated.
2. Milestone Payments
Payments made upon the successful completion of a project milestone (as defined in the proposal) are non-refundable.
3. Project Cancellation
If a project is cancelled by the client before completion, the client is responsible for all work completed up to the date of cancellation at our standard hourly rate.
4. Support Plans
Subscription-based support plans can be cancelled anytime with a 30-day notice period. No refunds are issued for partial months.
Need Legal Clarification?
If you have specific questions about our policies or compliance structure, our team is here to help.